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Shipping Options:
You have the choice of selecting standard shipping, Click & Collect, or express shipping based on the items in your order and your location. Please note that as your orders may be handed over to local carriers for the final leg of delivery, tracking may not be available at every step of the process.
Shipping Address:
Ensure that you provide the correct and current shipping address for delivery. You can use P.O. boxes as your shipping address, but certain items may require delivery to physical addresses. Large products, valuables, perishables, items with age-based restrictions, or those shipped via private carriers may necessitate a physical mailing address or signature confirmation for successful delivery. Some merchandise partners may also specify that they are unable to ship products to P.O. boxes. Deliveries cannot be made to security-restricted areas such as military bases.
Shipping Time and Cost:
1) After successfully paying for your order, the estimated delivery time and shipping cost will be displayed on your order confirmation page. Additionally, you will receive an order confirmation message detailing the estimated processing time for your order.
2) It may take 1-3 days for the warehouse to process your order. You will be notified once your order has been shipped.
3) Upon shipment, you will receive a notification message containing the estimated delivery time for each package along with the tracking number. You can also view this information, including the estimated delivery time, in your order history.
4) While we aim to deliver your order within the estimated timeframe, please note that the actual delivery date may be influenced by factors such as flight arrangements, weather conditions, and other external circumstances. For the most current delivery date, refer to the tracking information provided.
Delivery Issues:
If your package has not been delivered or if the tracking information indicates delivery but you have not received it, please contact our customer service immediately within 90 days of the order date.